TQM, Six Sigma, and Lean

… a core topic in Analytic Methods 

Topic description

This topic covers three techniques and methodologies for improving management: TQM, Six Sigma, and Lean.

Topic learning outcome

Upon completing this topic the student will be familiar with the broad approaches TQM, Six Sigma, and Lean, and be familiar with the concepts listed below.

Core concepts associated with this topic
Recommended readings for 10 hours of study

TO COME Recommended readings in MPP and MPA courses 


Page created by: Ian Clark, last modified on 16 June 2016.

Image: 6SigmaConsulting, The Eight Elements of TQM, at http://6sigmaconsulting.org/the-eight-elements-of-tqm/, accessed 10 April 2017.