Implementation and Delivery

… one of the core Subjects in Public Management

implementation2Subject description

This public management subject, within the Analysis and Skills domain, deals with concepts and analytic techniques fundamental to implementing policy, including organization behaviour, New Public Management and continuing efforts at improving public sector performance.

Readings and concept comprehension questions associated with this subject can be found at Atlas107 Implementation and Delivery

Core normed topics
The Study of Implementation and Delivery

Strategic Management in the Public Sector

Designing the Delivery Model

Securing Legal Authority and Budgetary Resources

Promoting Innovation and Driving Change

Consulting and Communicating on Policy

Organizing and Measuring for Performance

Managing Risk

Promoting Learning

Implementing through Partners and Networks

Controlling Fraud, Waste, and Abuse

Managing Emergencies and Crises

Core concepts
The Study of Implementation and Delivery

Implementation vs. Policy Design

Implementation Theory

Pressman & Wildavsky’s Implementation Model

Bardach’s Eightfold Path to More Effective Problem Solving

Hogwood & Gunn’s Elements for Successful Implementation

Sabatier & Muzmanian’s Framework of the Implementation Process

Bardach’s Implementation Game

Eggers & O’Leary’s Project Management Framework for Implementation

Principal-Agent Problem

Public Choice Theory

Allison’s Three Models of Government Action

Fayol’s Theory of Administration

Niskanen’s Budget Maximizing Model

Downs’ Typology of Officials

Strategic Management in the Public Sector


Leonard’s Note on Public Sector Strategy-Building

Kennedy School’s Value-Capacity-Support Model

Public Value

Moore’s Strategic Triangle

Public Value Account

Public Value Scorecard

Strategic Public Management

Public Authority

Political Management

Operational Management

Designing the Delivery Model

Bardach’s Things Governments Do

Doing Nothing as a Policy Instrument

Using Information-Based Policy Instruments

Using Expenditure-Based Policy Instruments

Using Taxation-Based Policy Instruments

Using Regulation-Based Policy Instruments

Using Direct Provision as a Policy Instrument

Securing Legal Authority and Budgetary Resources

Programs and Budgeting

Capital Expenditure Authority

Operating Expenditure Authority

Legislative Authority

Regulatory Authority

Hiring Authority

Contracting Authority

Advertising Authority

Public Opinion Research Authority

Travel Authority

Consulting and Communicating on Policy

The Crucial Role of Communication

Consulting Stakeholders and Engaging Citizens

Cognitive Dissonance

Dunn’s Four-stage Process of Communicating Policy-relevant Knowledge

Policy Issue Paper

The Role of Ideas in Policymaking

Postmodernist Policy Analysis

Symbolic Representation and Narrative

Making Your Story Sticky with S.U.C.C.E.S.

Media Bias and Agenda Setting

Communication Nudges and Behavioural Economics

Pal’s Comparison of Academic and Policy Research

Public Opinion Research

Communications Plan

Open Government

Access to Information (Freedom of Information) Policies

Implementing through Partners and Networks

Using Partnership as a Policy Instrument

Using Internationalization as a Policy Instrument

Using Procedural and Institutional Policy Instruments

Network Targets

Policy Community

Advocacy Coalitions

Policy Networks

Kernaghan’s Classification of Partnerships

Partnerships and Horizontal Management

Public-Private Partnership Models

Organizing and Measuring for Performance

Attribution Problem

Performance Reporting

Performance Measurement

Confirmation Bias

Managing Risk

Risk and Risk Management

Integrated Risk Management

Risk in Public Management
Risk Assessment

Risk Mapping

Risk Tolerance and Risk Appetite

Risk Mitigation

Reputation Risk

Implications of Nonlinearity and Complexity

Promoting Learning

Building a Learning Organization

Encouraging Experimentation

Learning from Failure

Experiential Learning

Problem-Based, Project-Based, and Team-Based Learning

Centre of Excellence

Talent Management

Learning and Development for OPS Executives

Competencies Targeted in Public Manager Training

Knowledge Management

Civil Service Learning’s “What does good learning look like?”

Learning and Forgetting Curves

Identifying Best Practices

Best Practices Advice on the Atlas

Pal’s Good Governance Benchmarks

Controlling Fraud, Waste, and Abuse

Corruption and Public Integrity

Misconduct vs. Deficiency


Fraud, Waste, and Abuse in Benefit Programs

Comparing Audit and Evaluation

Good Governance

Codes of Conduct

Internal Control

Modern Comptrollership

Internal Auditing

External Audit

Performance Audit

Auditor Independence

Promoting Innovation and Driving Change

Digital Government and e-Government

Quality Service and Service Standards

Integrated Service Delivery


Gartner Hype Cycle

Not-Invented-Here (NIH) Syndrome

Hawthorne Effect

Open Policy Making

OECD’s Observatory of Public Sector Innovation

Encouraging Innovation by Rewarding Risk

Public Service Transformation

Social Tools and Organizational Performance

Deep Policy Reform vs. Normal Policy Making

Innovation Hub

Policy Lab

Nesta – a Global Innovation Foundation

Management Improvement Methodologies – TQM, Six Sigma, and Lean

Change Management

Managing Emergencies and Crises

Emergency Management

Events, Dear Boy, Events

Crisis Management

Expectations vs. Reality in Crisis Management

Atlas resource pages relevant to Implementation and Delivery

Beyond Policy Analysis

Top 120 + 80 Concepts for PPG1007

Twenty Concepts in Policy Analysis and Process

Selected Concepts in Governance and Institutions

Selected Concepts in Economic Analysis

Selected Concepts in Other Core Subjects

Page created by: Ian Clark, last modified on 2 December 2019.

Image: University of Tartu, MA Programme in Democracy and Governance, at, accessed 10 December 2015.