Organizational Policies

… a core concept in Governance and Institutions and Atlas100

policiesproceduresguidesConcept description

Organizational policies are explicit statements describing expected behaviours of members of the organization.

The Business Dictionary describes policies and procedures as:

“principles, rules, and guidelines formulated or adopted by an organization to reach its long-term goals and typically published in a booklet or other form that is widely accessible.

“Policies and procedures are designed to influence and determine all major decisions and actions, and all activities take place within the boundaries set by them. Procedures are the specific methods employed to express policies in action in day-to-day operations of the organization. Together, policies and procedures ensure that a point of view held by the governing body of an organization is translated into steps that result in an outcome compatible with that view.”

Examples – selected University of Toronto policies and policy statements

The links in the table below point directly to the documents found on the Policies and Guidelines page of the Human Resources and Equity section of the University of Toronto website at

Statement on Freedom of Speech (28 May 1992)

Statement of Institutional Purpose (15 October 1992)

Statement on Equity, Diversity & Excellence (14 December 2006)

Statement on Human Rights (12 July 2012)

Guideline for Employees on Concerns & Complaints Regarding Prohibited Discrimination & Discriminatory Harassment (updated 8 September 2016)

Human Resources Guideline on Civil Conduct (updated 8 September 2016)

Policy with Respect to Workplace Harassment (amended 8 September 2016)

Atlas topic, subject, and course

Organizational Design and Behaviour (core topic) in Governance and Institutions and Atlas100 Governance and Institutions.


Business Dictionary, policies and procedures, at, accessed 19 October 2016.

University of Toronto, Policies & Guidelines, at, accessed 19 October 2016.

Page created by: Ian Clark, last modified on 19 October 2016.

Image: Cleve Pillifant, Management Concepts, Leadership – The Critical Element in Best Practices, at, accessed 19 October 2016.