Top 120 + 80 Concepts for PPG1007

… a resource page for Toronto PPG1007

Atlas concept pages organized by theme

The concept pages below have been selected from a variety of subject matter taught in the first year of the Toronto MPP as well as other topics deemed by the Atlas editors to be core for Canadian MPP and MPA graduates. They are aligned to the extent possible with the seminar heading for each week in Toronto PPG1007 Putting Policy into Action – Strategic Implementation of Public Objectives.

There are 10 concepts under each of 12 headings, which comprise the “Top 120” concepts. There are also 80 “supplementary concepts” distributed among the 12 headings that can be thought of as recommended optional reading. Together they can be considered the “Top 200” concepts for PPG1007. Quizzes covering the Top 120 concepts can be found at Concept Comprehension Quizzes for PPG1007 Strategic Implementation.

1 – The Study of Policy Analysis and Implementation (Quiz 1007.01)

Public Policy


Opportunity Cost

Principal-Agent Problem

Public Choice Theory

Allison’s Three Models of Government Action

Downs’ Typology of Officials

Pressman & Wildavsky’s Implementation Model

Bardach’s Implementation Game

Bardach’s Eightfold Path to More Effective Problem Solving

Supplementary concepts

Policy Design

Public Good

Implementation vs. Policy Design

Implementation Theory

2 – Strategic Management in the Public Sector (Quiz 1007.02)


Strategic Public Management

Kennedy School’s Value-Capacity-Support Model

Public Value

Moore’s Strategic Triangle

Public Value Account

Public Value Scorecard

Public Authority

Political Management

Operational Management

Supplementary concepts

Skogstad’s Four Competing Models of Authority

VMOSA – Vision, Mission, Objectives, Strategies, and Action Plans

Developing Successful Strategies

Big Five Personality Traits

3 – Writing and Teamwork (Quiz 1007.03)

Smith’s 3-Step Approach to Policy Communication

Young and Quinn’s Writing Checklist for Problem Definition

Behn’s Craft of Memo Writing

Writing a Briefing Note

Using Plain Language

Style Guides

Identifying Strengths, Weaknesses, Opportunities, Threats (SWOT)

Teamwork and Tribal Instincts

Creating a Team

Conducting a Meeting

Supplementary concepts

Andrew Coyne’s Tips for Writing a Column

Michael Valpy on Writing Op-Eds

4 – Legitimacy, Support, and Risk (Quiz 1007.04)

Moore’s Legitimacy and Support Perspective

Government Program

Niskanen’s Budget Maximizing Model

Media Bias and Agenda Setting


Gaining Standing

Creating a Coalition

Risk and Risk Management

Risk Assessment

Risk Mapping

Supplementary concepts

Implications of Nonlinearity and Complexity

Risk and Risk Management

Risk Tolerance and Risk Appetite

Risk Mitigation

Reputation Risk

5 – Interests, Stakeholders, and Perspectives on Change (Quiz 1007.05)

Leonard’s Note on Public Sector Strategy-Building



Endowment Effect

Issue Framing

Consulting Stakeholders and Engaging Citizens

Policy Window

Open Policy Making

Rational Decision Making Model

Lindblom’s Incrementalism and Muddling Through

Supplementary concepts

Pal’s Glossary of Conceptualizing Interests in Policymaking

Competing Values in Governance and Institutions

Guardians vs. Spenders

Intergovernmental Relations

Policy Community

Advocacy Coalitions

Policy Networks

Policy Images

6 – Designing the Delivery Model and Improving Performance (Quiz 1007.06)

Moore’s Operational Capacity Perspective

Pal’s Classification of Policy Instruments

Bardach’s Things Governments Do

Using Expenditure-Based Policy Instruments

Grants and Contributions

Conditionality and Reporting Requirements

Incrementality and Fungibility

Delivery Chain

Management Improvement Methodologies – TQM, Six Sigma, and Lean

OECD’s Observatory of Public Sector Innovation

Supplementary concepts

Bardach’s Step One – Define the Problem

Management Differences between Public and Private Sectors

New Public Management


Service Standards

Red Tape Reduction

Doing Nothing as a Policy Instrument

Using Information-Based Policy Instruments

Using Taxation-Based Policy Instruments

Using Regulation-Based Policy Instruments

Using Direct Provision as a Policy Instrument

Using Partnership as a Policy Instrument

Public-Private Partnership Models

Using Internationalization as a Policy Instrument

Using Procedural and Institutional Policy Instruments

Digital Government and e-Government

Quality Service and Service Standards

Integrated Service Delivery


Gartner Hype Cycle

Not-Invented-Here (NIH) Syndrome

Hawthorne Effect

Innovation Hub

Policy Lab

Nesta – a Global Innovation Foundation

Change Management

7 – Performance Measurement, Accountability, and Good Governance (Quiz 1007.07)

Performance Measurement


Good Governance

Contrasting Purposes of Evaluation

Logic Models

Attribution Problem

Confirmation Bias

Klitgaard’s Policy Analysis and Evaluation Version 2.0

Performance Reporting

Comparing Audit and Evaluation

Supplementary concepts

Discount Rate

Net Present Value (NPV)

Performance Improvement and Performance Leadership

Corruption and Public Integrity

Misconduct vs. Deficiency


Fraud, Waste, and Abuse in Benefit Programs

Comparing Audit and Evaluation

Good Governance

Codes of Conduct

Internal Control

Internal Auditing

External Audit

Performance Audit

Auditor Independence

8 – Communications Planning (Quiz 1007.08)

The Crucial Role of Communication

Communications Plan

Public Opinion Research

Paul Thomas on Political Staff and Communications

Open Government

Aristotle’s 3 Rhetorical Appeals – Legos, Ethos, and Pathos



Supplementary concepts

Consulting Stakeholders and Engaging Citizens

Access to Information (Freedom of Information) Policies

Cognitive Dissonance

Symbolic Representation and Narrative

Media Bias and Agenda Setting

Communication Nudges and Behavioural Economics

9 – Advising Elected Officials (Quiz 1007.09)

Speaking Truth to Power

Political Executive vs. Civil Service

Constitutional Convention of a Politically Neutral Civil Service

Accounting Officer

Political Aide

Ministerial Responsibility

Public Service Anonymity

Access to Information (Freedom of Information) Policies

Political Neutrality

Policy Profession – UK Civil Service Skills and Knowledge Framework 2013

Supplementary concepts

Ministerial Responsibility

Public Service Anonymity

Political Neutrality

Cabinet Solidarity and Secrecy

10 – Presenting and Speaking (Quiz 1007.10)

Making Slide Presentations

Beginning with a Grabber

Ending Memorably

Elevator Pitch

Practicing the Presentation

Pre-speech Warm Ups

Body Language and Posture

Voice Projection and Volume

Speech Pauses

Eliminating Filler Words

Supplementary concepts


Knowing the Audience

Simplicity and Clarity

Narrative Theory

Primers for Polemicists – Comparing Rules from Harries and Alinsky


Analogies and Metaphors

Counter-intuitive Facts and Arguments

11 – Leadership (Quiz 1007.11)

Skills and Tacit Knowledge

Kouzes and Posner’s Leadership Model

Situational Theory of Leadership

Trait Theory of Leadership


UK Civil Service Leadership Statement

Williams’ Real vs Counterfeit Leadership

Autocratic Leadership

Participative Leadership

Pfeffer’s Management BS Critique

Supplementary concepts

Haidt’s 6 Innate Moral Foundations

Intrinsic Motivation

12 – Operating Skills for Internship (Quiz 1007.12)


Briefing and Minimizing Surprises


Becoming Self-aware

Developing Resilience

Having Fun

Managing Stress

Managing Time

Taking Responsibility

Power Laws, Pareto Distributions, and Performance

Supplementary concepts


Activating Ambition

Finding Balance


Page created by: Ian Clark, last modified 4 August 2022.