Quiz 1007.12 – Operating Skills for Internship

… an Atlas quiz for Toronto PPG1007 Strategic Implementation

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Note: All 12 quizzes for Toronto PPG1007 Strategic Implementation are available at Concept Comprehension Quizzes for PPG1007 Strategic Implementation.

CCQ1007.12.01. Among the statements a-d pertaining to the term orienting choose the one that is invalid or choose e if all are reasonably valid.

a. An individual who is oriented can identify and create opportunities to initiate new connections that will facilitate the achievement of strategic goals within an area.

b. An individual who is oriented understands the relationships, concerns and agendas of key people, and decisions made inside and outside of their own work group.

c. Orienting is defined as seeking an expression of assent from others for something you propose.

d. Orienting is defined as positioning with respect to a reference system or determining your bearings physically or intellectually.

e. All of a-d are reasonably valid.

CCQ1007.12.02. Among the statements a-d pertaining to briefing and minimizing surprises choose the one that is invalid or choose e if all are reasonably valid.

a. Briefing can be defined as the art of informing your client first and then informing yourself.

b. Briefing yourself is bound to be different from briefing others.

c. One of the crucial challenges in briefing is the admonition of No Surprises.

d. No superior or colleague likes to be surprised, especially in the presence of others, about a fact that a subordinate is aware of or an action the subordinate is undertaking.

e. All of a-d are reasonably valid.

CCQ1007.12.03. Among the statements a-d pertaining to the term deadlining choose the one that is invalid or choose e if all are reasonably valid.

a. Deadlines are requirements for given sorts of action at set times.

b. Deadlining can be defined as meeting your commitments.

c. Deadlines help to force actions through channels they are to be ridden by those seeking action and ducked by those seeking the opposite.

d. Some deadlines, not all, can be brought into being at will; some can be advanced in time, some can be postponed, some can be strengthened, some weakened, some cancelled, some evaded.

e. All of a-d are reasonably valid.

CCQ1007.12.04. Among the statements a-d pertaining to becoming self-aware choose the one that is invalid or choose e if all are reasonably valid.

a. Anthony Tjan, writing in the HBR, says that his research finds that self-awareness the “one quality that trumps all, evident in virtually every great entrepreneur, manager, and leaders” and advises that the “best thing leaders can do to improve their effectiveness is to become more aware of what motivates them and their decision-making.”

b. Spending your time and resources on events you have control over is essential for becoming self-aware.

c. Self-awareness is about understanding your own needs, desires, failings, habits, and everything else that makes you tick.

d. Being self-aware allows you to understand other people, how they perceive you, your attitude and your responses to them in the moment.

e. All of a-d are reasonably valid.

CCQ1007.12.05. Among the statements a-d pertaining to developing resilience choose the one that is invalid or choose e if all are reasonably valid.

a. Resilience is the ability to recover from or adjust easily to misfortune or change and developing resilience is important for effective self management.

b. Indicators of resilience include following through on commitments and making promises that can be kept.

c. Resilient people view a difficulty as a challenge, not as a paralyzing event, and they look at their failures and mistakes as lessons to be learned from, and as opportunities for growth.

d. Resilient people have a positive image of the future – they maintain a positive outlook, and envision brighter days ahead.

e. All of a-d are reasonably valid.

CCQ1007.12.06. Among the statements a-d pertaining to having fun at work choose the one that is invalid or choose e if all are reasonably valid.

a. Actions to promote having fun at the workplace need to be endorsed at the corporate level.

b. We get an emotional reward from interacting harmoniously with others.

c. One goal in managing oneself is to find professional assignments and colleagues where one can have fun at work.

d. Working with interesting colleagues and working on intellectually challenging problems activate the “happiness hormones” in your brain.

e. All of a-d are reasonably valid.

CCQ1007.12.07. Among the statements a-d pertaining to managing stress choose the one that is invalid or choose e if all are reasonably valid.

a. Hans Selye, one of the founding fathers of stress research, described stress as not necessarily something bad – the stress of exhilarating, creative successful work is beneficial, while that of failure, humiliation or infection is detrimental.

b. An important goal in managing oneself is maintain work-related stress to levels that do not jeopardize one’s health and effectiveness.

c. Tips for reducing stress include physical activity, relaxation techniques, and getting more sleep.

d. Tips for reducing stress include taking control, learning to say no, and managing your time.

e. All of a-d are reasonably valid.

CCQ1007.12.08. Among the statements a-d pertaining to managing time choose the one that is invalid or choose e if all are reasonably valid.

a. One method of counteracting priority dilution involves having a strategy in place for saying no in advance.

b. Time management, or prioritization, is the way that one organizes and plans how long to spend on specific activities.

c. A tip for effective time-management is to ask yourself, “How can I use my time today in ways that create more time tomorrow?”

d. A tip for effective time-management is to speed up the implementation of all tasks.

e. All of a-d are reasonably valid.

CCQ1007.12.09. Among the statements a-d pertaining to taking responsibility choose the one that is invalid or choose e if all are reasonably valid.

a. Taking responsibility involves accepting personal accountability for one’s actions and commitments.

b. It is crucial to distinguish between which aspect of your life are the responsibility of others and which parts are totally your own responsibility.

c. Indicators of taking responsibility are: following through on commitments and only making promises that can be kept.

d. A foundation principle for success and happiness in life and work is that “you are totally responsible for your life.”

e. All of a-d are reasonably valid.

CCQ1007.12.10. Among the statements a-d pertaining to power laws, Pareto distributions, and performance choose the one that is invalid or choose e if all are reasonably valid.

a. A power law is a functional relationship between two quantities, where a relative change in one quantity results in a proportional relative change in the other quantity, independent of the initial size of those quantities; one quantity varies as a power of another.

b. One type of power law distribution is the Pareto distribution, sometimes expressed as the Pareto principle or the “80-20 rule” which says that 20% of the population is associated with 80% of the populations’ X where X could be, for example, wealth or output.

c. Different values of the coefficients in a Pareto distribution will produce a “90-10 rule” or a “70-30 rule.”

d. The distribution of performance in many fields does not follow a normal distribution but appears to be closer to a power law distribution.

e. All of a-d are reasonably valid.

Page created by: Ian Clark, last modified on 7 November 2017.

Image: Hill+Knowlton Strategies, at http://www.hkstrategies.com/blogs/research-data-insights/how-use-media-measurement-assess-what-worked-2015-and-plan-2016, accessed on 29 January 2016.