Quiz 1007.04 – Legitimacy, Support, and Risk

… an Atlas quiz for Toronto PPG1007 Strategic Implementation

Concept comprehension questions on
Top 120 + 80 Concepts for PPG1007

Note: All 12 quizzes for Toronto PPG1007 Strategic Implementation are available at Concept Comprehension Quizzes for PPG1007 Strategic Implementation.

CCQ1007.04.01. Among the statements a-d pertaining to the term Moore’s legitimacy and support perspective choose the one that is invalid or choose e if all are reasonably valid.

a. Moore’s legitimacy and support perspective is as a set of measures designed to capture an organization’s standing with all those individual and collective actors who provide it with the social legitimacy, public authority, and public funding necessary to sustain itself.

b. The legitimacy and support perspective asks managers to consider the extent to which the organization’s mission is aligned with the community’s values, including those of segments of the community that might not normally be engaged with the government.

c. The legitimacy and support perspective asks managers to think about the organization’s standing with formal authorizers (e.g., the governing board), the media, and general citizenry, as well as influential individuals outside of the formal organization and the standing of the organization in larger policy discussions (e.g., political campaigns, the campaign promises of current elected leaders).

d. The legitimacy and support perspective considers legislative actions that could affect the organization and considers how citizens are engaged in helping to produce public services (e.g., volunteers).

e. All of a-d are reasonably valid.

CCQ1007.04.02. Among the statements a-d pertaining to the term government program choose the one that is invalid or choose e if all are reasonably valid.

a. A program is a group of related resource inputs and activities that are managed to meet specific needs and to achieve intended results, and that are treated as a budgetary unit.

b. A government program is a crucial unit for analysis and debate in public management because it is the operational reality associated with a government’s promises and policies.

c. A program is usually managed by a specific institutional unit with its specific governance arrangements.

d. For the purposes of presentations to legislatures for approval, programs are indivisible units and cannot be divided into sub-programs or sub-sub-programs.

e. All of a-d are reasonably valid.

CCQ1007.04.03. Among the statements a-d pertaining to Niskanen’s budget maximizing model choose the one that is invalid or choose e if all are reasonably valid.

a. The budget maximizing model developed by William Niskanen in the 1970s argued that rational bureaucrats will always and everywhere seek to increase their budgets in order to increase their own power, thereby contributing strongly to state growth and potentially reducing social efficiency.

b. The model contemplates a bureaucrat who heads a public administration department, and who will try to maximize the department’s budget, thus increasing its salaries and prestige.

c. The legislature, or Government, defines the department’s budget, depending on the quantity which it supplies, and the more services the department supplies, the higher will its budget be.

d. Niskanen’s model says that, as in a typical private-sector utility maximizing model, the department would expand services (and budgets) to the point that the marginal cost and marginal benefits are equated.

e. All of a-d are reasonably valid.

CCQ1007.04.04. Among the statements a-d pertaining to media bias and agenda setting choose the one that is invalid or choose e if all are reasonably valid.

a. Public policy is shaped and fashioned by a host of actors – ordinary citizens, politicians, public officials, think tanks, academic institutions, government relations experts, nongovernmental organizations – but debates over policy rarely take place directly, and most citizens get exposed to these debates through the media, typically television news, magazines, newspapers, and so on.

b. A relevant question is whether these media simply and faithfully channel those debates to the public, or whether they have their own biases and agendas, and consequently an independent effect by shaping how people think about policy issues.

c. Recent research suggests that the agenda-setting power of the media has been somewhat exaggerated.

d. There is no analytic basis for the concern that modern media, especially television, operate on a logic that is rapidly dumbing down the citizenry and eroding public trust and civic engagement.

e. All of a-d are reasonably valid.

CCQ1007.04.05. Among the statements a-d pertaining to the term networking choose the one that is invalid or choose e if all are reasonably valid.

a. Networking should consist of give-and-take relationships.

b. Successful networking involves making it a personal practice to view every situation – both inside and outside of the work environment – as an opportunity to meet new people.

c. Networking is the ongoing process of cultivating and maintaining relationships with a diverse network of individuals and organisations who share a common set of principles and values.

d. Networking is the process of intentionally meeting people, making contacts, and forming relationships in hopes of gaining access to such business-related benefits as career advice, job leads, business referrals, useful information and ideas, and emotional support.

e. All of a-d are reasonably valid.

CCQ1007.04.06. Among the statements a-d pertaining to gaining standing choose the one that is invalid or choose e if all are reasonably valid.

a. Build your network because it’s always helpful to have a strong network of fellow professionals who know you, trust you, and believe in you.

b. Embrace the power of your difference because when your background is different than others you see the world in different ways.

c. Make your expertise undeniable by starting with a niche because, although it can be hard to be recognized as an expert if you’re a generalist, if you can demonstrate a superior knowledge of a narrow subject then once others recognize your expertise they will be more likely to listen to you on a variety of related subjects.

d. Share your knowledge because one of the best ways to convince skeptics of your merits is to prove you know what you’re doing.

e. All of a-d are reasonably valid.

CCQ1007.04.07. Among the statements a-d pertaining to creating a coalition choose the one that is invalid or choose e if all are reasonably valid.

a. Coalitions should be unnecessary in organizations with well established lines of authority and communication.

b. Coalitions are a potent force in organizations.

c. Coalitions take time to form as participants identify the common goal and the best manner to approach that goal.

d. Coalition building can be viewed from an interdisciplinary perspective drawing on insights from organizational behaviour, social psychology, and political science.

e. All of a-d are reasonably valid.

CCQ1007.04.08. Among the statements a-d pertaining to risk and risk management choose the one that is invalid or choose e if all are reasonably valid.

a. Risk can be defined as an event or circumstance in the future that could significantly enhance or impede the ability of an organization to achieve its current or future business objectives.

b. All organizations should define risk in the same way.

c. Risk management is the process of managing risk.

d. Risk management includes understanding the risks to the business, building vigilance into the organization in a systematic way, and communicating to the organization and its stakeholders.

e. All of a-d are reasonably valid.

CCQ1007.04.09. Among the statements a-d pertaining to risk assessment choose the one that is invalid or choose e if all are reasonably valid.

a. Risk assessment involves consideration of the types and nature of risk facing an organization.

b. Risk assessment includes conducting an internal and external environmental scan.

c. Risks can include threats and opportunities associated with program design and delivery, including business processes.

d. Threats and opportunities associated with the political climate are outside the scope of organizational risk assessment.

e. All of a-d are reasonably valid.

CCQ1007.04.10. Among the statements a-d pertaining to risk mapping choose the one that is invalid or choose e if all are reasonably valid.

a. Risk mapping usually displays assessments along the two axes that define risk – probability and impact.

b. The probability-impact axes can be configured in various ways.

c. At its simplest, this mapping process will produce four quadrants, each of which has unique characteristics.

d. A risk matrix defines risk levels and indicates what sort of managerial attention is needed for each level.

e. All of a-d are reasonably valid.

Page created by: Ian Clark, last modified on 4 November 2017.

Image: Dick Jones, Technical Assistance Center of NY, at http://nyctecenter.org/cte-blog/90-why-cte-program-approval-2, accessed 8 April 2017.