PPG1007, Section I – Week 8

… agenda for PPG1007, section I, 7 March 2018

Class mission statement

Communicating Policy

[1:08 PM start to allow time to get to the David Peterson Leadership Lecture, Facts Stranger than Fiction – Michael Wolff Reporting from Inside the Trump White House]

1 – Outline of the meeting

2 – Reflection on last week’s sessions

3 – Pedagogical reflection on the course to date

4 – Outputs and format for Minister’s Briefing Cases for PPG1007 Section I

  • PowerPoint and an Atlas page
  • Here is an excellent PowerPoint deck that would not be suitable for our exercise:
  • The final PowerPoint presentation should contain sufficient detail and be sufficiently self-contained to be useful to a reader who does not receive an in-person briefing. In order to do this a template has been placed on Blackboard. It produces a cover page like that on the right and body text like Treasury Board and its Secretariat (which happens to use hyperlinks within the slides that can be used for those reading on a computer connected to the internet).
  • The team should also produce in Word format, the contents of an Atlas page that would contain a link to a pdf of the presentation PowerPoint and could include any other background material and resource links that the team deemed useful to the reader. The layout would be along the lines of Services for Indigenous Peoples in Toronto.
  • First drafts of Atlas page and PowerPoint should be submitted to instructor by 11:59 pm, Tuesday, 20 March to go on the Atlas to be reviewed for PPG1007, Section I – Week 10 by:
    • Anna Strathy playing the role of Indigenous Services Minister Jane Philpott
    • Rob St. Pierre playing the role of Indigenous Services Deputy Minister Jean-François Tremblay
    • André Côté playing the role of Treasury Board Secretary Peter Wallace
  • Final drafts of Atlas page and PowerPoint should be submitted to instructor by 11:59 pm, Tuesday, 27 March to go on the Atlas to be reviewed for PPG1007 Week 11 by:
    • Anne Scotton playing the role of Indigenous Services Minister Jane Philpott
    • Jim Mitchell playing the role of Indigenous Services Deputy Minister Jean-François Tremblay
    • Andrew Graham playing the role of Treasury Board Secretary Peter Wallace
  • Propose a time and duration for Team Meeting with Instructor

Click for pdf

5 – Outputs and format for the Munk Amalgamation Student Initiative

  • A pdf of a Memo to the Director by 11:59 pm, Tuesday, 3 April to go directly to the Atlas and be available for PPG1007 Week 12 on 4 April
  • Each student will make a 60-second Elevator Pitch on the their group’s proposed initiative at the 4 April class. The director will host a lunch for students on Wednesday, 18 April to discuss the proposals.

6 – Breakout session on cases

7 – 3-minute briefs on models

  • Team A: Harvard Kennedy School (MPP and MPP with MGA concentration)
  • Team B: Columbia School of International and Public Affairs (MPA and MIA)
  • Team C: Texas LBJ School of Public Affairs (MPAff and MGPS)
  • Team D: Pittsburgh Graduate School of Public and International Affairs (MPA, MPIA, and MID)

8 – Discussion of models and process to produce the memorandum to the director

  • One possible approach: divide teams among two schools and two timeframes (April visit or May visit) with assignments such as
    • Team A: Harvard in April
    • Team B: Columbia in April
    • Team C: Harvard in May
    • Team D: Columbia in May
  • Memo to the Director should include, inter alia
    • draft emails requesting applications for MPPs and for MGAs
    • draft itinerary

9 – Presentation and discussion of selected concepts from Consulting and Communicating on Policy and Persuading

The Crucial Role of Communication

Communications Plan

Public Opinion Research

Types of Attitude Change

Paul Thomas on Political Staff and Communications

Open Government

Aristotle’s 3 Rhetorical Appeals – Legos, Ethos, and Pathos

Orren’s 20 Principles of Persuasion

Reciprocity

Storytelling

The Management Tip of the Day from Harvard Business Review 7 March 2018

Don’t Ignore the Feedback in Nonverbal Cues

In an ideal world, your colleagues would give you direct, honest feedback. But if they’re not forthcoming, often you can find out what someone really thinks by watching their nonverbal cues. Learn to read facial expressions and body language to understand how your words and actions are being received. When people look down or avoid eye contact with you, when a typically engaging colleague is quiet, or when an even-keeled coworker gets defensive, pay attention and graciously point out your observation. You might say, “Tell me how I should interpret your silence,” or “I’m concerned that something I’ve said isn’t sitting well with you. Is that true?” These polite statements and questions invite others to be more open about how they’re reacting to you, which can help you make crucial adjustments to your behavior and deepen trust between you and your colleagues.

Adapted from “4 Ways to Get Honest, Critical Feedback from Your Employees,” by Ron Carucci

BREAK (2:20 PM to 2:30 PM)

10 – Review of the key communication skills for the cases

Behn’s Craft of Memo Writing Making Slide Presentations

Practicing the Presentation

Elevator Pitch

11 – Presentation of supplementary concepts from Communications Planning

Consulting Stakeholders and Engaging Citizens

Access to Information (Freedom of Information) Policies

Cognitive Dissonance

Homophily

Symbolic Representation and Narrative

Media Bias and Agenda Setting

Communication Nudges and Behavioural Economics

12 (2:45 PM) – Special guest Rhonda McMichael, ADM Communications, Ontario Cabinet Office

13 – “Ask Me Anything” session with Rhonda McMichael (including issues relating to the Minister’s Briefing cases)

14 – Other matters

15 – Next week: PPG1007 Week 9 (Plenary), Frank and Fearless Advice

Speaking Truth to Power

Political Executive vs. Civil Service

Constitutional Convention of a Politically Neutral Civil Service

Accounting Officer

Political Aide

Ministerial Responsibility

Public Service Anonymity

Access to Information (Freedom of Information) Policies

Political Neutrality

Policy Profession – UK Civil Service Skills and Knowledge Framework 2013

16 – CLASS ENDS AT 3:45 SHARP

Page created by: Ian Clark, last modified 7 March 2018. Highlighting for Week 12 added 2 April 2018.