Toronto PPG1007 Proposals for Modification

… one of the Specimen Courses in Implementation and Delivery

Click for last year’s syllabus

Proposed modifications to the 2017 syllabus

It is proposed that the 2018 version of PPG1007 build on the 2017 version of the course, using essentially the same weekly themes, speakers, and exercises, but with the following tweaks:

  1. emphasize the development of the “writing” and “group work” skill sets by adding two reflection pieces, each worth 10% of the course grade: the first (“what I have learned about effective writing for policy practice”) at the end of the Briefing Notes assignment called and the second (“what I have learned about working in groups”) at the end of the Minister’s Briefing assignment
  2. emphasize PPG1007’s “first-year capstone” role by explicitly referencing and applying concepts from other first-year courses, particularly PPG1000 (Governance and Institutions), PPG1001 (Policy Process), PPG1003 (Microeconomics), and PPG1008 (Program Evaluation)
  3. emphasize PPG1007’s “internship preparation” role by acquainting students with material particularly relevant to an internship in an organization drawing on topics and concepts in the Atlas subjects Communication Skills and Leadership Skills
  4. reduce the required reading assignments to three elements:
    1. Case-related materials
    2. Excerpts from the four classic textbooks on strategic public management and applied policy analysis: Moore’s Creating Public Value; Moore’s Recognizing Public Value; Pal’s Beyond Policy Analysis and Bardach’s Practical Guide for Policy Analysis (total of xx pages)
    3. 10 Atlas concept pages each week (total of 120, which include pages drawn from the four textbooks)
  5.  assess concept comprehension with a weekly instant-feedback, multiple choice quiz (10 questions, one for each assigned concept page) to be submitted on Blackboard before each class; the quiz can be repeated as many times as the student wishes with the final result before each week’s deadline counting 1% toward the course mark – i.e., 12% for the 12 quizzes


  • Concept Comprehension Quizzes – 12%
  • Class Participation – 8%
  • Briefing Notes – 40% (10% for first part; 20% for second part; 10% for 2-pager on “what I have learned about effective writing for policy practice”)
  • Implementation Plan and Minister’s Briefing – 40%; (30% for group mark for presentation; 10% for 2-pager on “what I have learned about working in groups”)
Class topics, Atlas materials, and Atlas quizzes
PPG1007 Class Topics
Atlas Topic
Concepts and Quizzes
1 Course Overview and Key Themes The Study of Policy Analysis and Process

The Study of Implementation and Delivery

Quiz 1007-01

Policy Analysis

Policy Design

Pal’s Elements of Policy Content

Policy Consistency

Implementation vs. Policy Design

Implementation Theory

Principal-Agent Problem

Public Choice Theory

Bardach’s Eightfold Path to More Effective Problem Solving

Allison’s Three Models of Government Action

Downs’ Typology of Officials

2 Strategic Management in the Public Sector Strategic Management in the Public Sector Quiz 1007-02


Strategic Public Management

Kennedy School’s Value-Capacity-Support Model

Public Value

Moore’s Strategic Triangle

Public Value Account

Public Value Scorecard

Public Authority

Political Management

Operational Management

3 Guest Speaker: Real Cases of Policy Challenges and Responses Writing to Persuade


Building Resources

Quiz 1007-03

Smith’s 3-Step Approach to Policy Communication

Policy Issue Paper

Young and Quinn’s Writing Checklist for Problem Definition

Behn’s Craft of Memo Writing

Writing a Briefing Note

Using Plain Language

Style Guides

Identifying Strengths, Weaknesses, Opportunities, Threats (SWOT)

Creating a Team

Conducting a Meeting

4 The Political and Fiscal Context Securing Legal Authority and Budgetary Resources

The Study of Economics


Public Goods and Commons Problems

Asymmetric Information, Signaling, and Game Theory

Managing Risk

Quiz 1007-04

Programs and Budgeting

Opportunity Cost


Public Good

Common Resource

Free Riding

Moral Hazard


Risk in Public Management

Risk Assessment

5 The Stakeholder Context Strategic Management in the Public Sector

Interests and the Policy Process

Problem Definition and Agenda Setting

Models of Decision Making

Quiz 1007-05

Leonard’s Note on Public Sector Strategy-Building


Pal’s Glossary of Conceptualizing Interests in Policymaking

Pal’s Aspects of Problem Definition

Issue Framing

Policy Images

Policy Window

Policy Design and Social Values

Rational Decision Making Model

Lindblom’s Incrementalism and Muddling Through

6 Designing the Delivery System Policy Instruments and Design

Designing the Delivery Model

Implementing through Partners and Networks

Modernizing Government

Quiz 1007-06

Pal’s Classification of Policy Instruments

Bardach’s Things Governments Do

Doing Nothing as a Policy Instrument

Using Information-Based Policy Instruments

Using Expenditure-Based Policy Instruments

Using Taxation-Based Policy Instruments

Using Regulation-Based Policy Instruments

Using Direct Provision as a Policy Instrument

Public-Private Partnership Models

Management Improvement Methodologies – TQM, Six Sigma, and Lean

7 Performance Measurement and Accountability Organizing and Measuring for Performance

The Study of Evaluation and Performance Measurement

Quiz 1007-07

Policy Analysis and Policy Evaluation

Contrasting Purposes of Evaluation

Process Evaluation

Efficiency Evaluation

Impact Evaluation

Logic Models

Cost-Benefit Analysis in Evaluation

Cost-Effectiveness Analysis

Attribution Problem

Performance Reporting

8 Strategic Communications Consulting and Communicating on Policy


Quiz 1007-08

The Crucial Role of Communication

Consulting Stakeholders and Engaging Citizens

Cognitive Dissonance

Narrative Theory

Media Bias and Agenda Setting

Pal’s Comparison of Academic and Policy Research

Aristotle’s 3 Rhetorical Appeals – Legos, Ethos, and Pathos

Orren’s 20 Principles of Persuasion

Cialdini’s 6 Principles of Persuasion Science

Primers for Polemicists – Comparing Rules from Harries and Alinsky

9 Guest Speaker: “Frank and Fearless” Advice Institutional Dynamics within Government Quiz 1007-09

Speaking Truth to Power

Political Executive vs. Civil Service

Constitutional Convention of a Politically Neutral Civil Service

Accounting Officer

Political Aide

Ministerial Responsibility

Public Service Anonymity

Political Neutrality

Paul Thomas on Political Staff and Communications

Policy Profession – UK Civil Service Skills and Knowledge Framework 2013

10 Minister’s Briefing – Implementation Strategy Speaking to Persuade Quiz 1007-10

Making Slide Presentations

Beginning with a Grabber

Ending Memorably

Elevator Pitch

Practicing the Presentation

Pre-speech Warm Ups

Body Language and Posture

Voice Projection and Volume

Speech Pauses

Eliminating Filler Words

11 Minister’s Briefing – Implementation Strategy The Study of Leadership and Communication Quiz 1007-11

Skills and Tacit Knowledge

Kouzes and Posner’s Leadership Model

Lewin’s 3 Leadership Styles

Participative Leadership

Pfeffer’s Management BS Critique

Situational Theory of Leadership

Trait Theory of Leadership


UK Civil Service Leadership Statement

Williams’ Real vs Counterfeit Leadership

12 Review, Making the Most of the Internship Working in Organizations

Managing Oneself

SYLLABUS INTRODUCTION: Atlas206 Internship Reading

Quiz 1007-12


Briefing and Minimizing Surprises



Becoming Self-aware

Developing Resilience

Having Fun

Managing Stress

Managing Time

Taking Responsibility


Ian Clark; Barry Goodwin; Janet Mason

Page created by: Ian Clark, last modified 15 September 2017.